Archive for the ‘Tech Tips’ Category
Top 5 Support Questions Received by CoVideo Support
|
From downloads and recorder access to importing contacts and audio settings we have the information you have been asking for. Additional resources are available by logging in to your CoVideo account, selecting Support and Clicking on Knowledge Base. Enjoy the video! |
They decided to make a video answering all five questions at one time.
|
Contact me today to find out more and to receive a personal tour and demonstration!!
Thanks for watching!!
Your internet connection speed and its consistency / reliability are an important consideration in your ability to use Video Email, Live Conference, Live Presentation, Live Classroom, and Live Rep/Access within the CoVideo Systems (www.covideo.com) product suite or the Globalpreneurs (www.myglobalhub.info) video communications platform.
Minimum recommended bandwidth for the above services:
- 1500MB/s Download Speed
- 300KB/s Upload Speed
The talented people that brought you these systems have incorporated a very robust Internet Connection Speed Test provided by into your back office. Here’s the mini-test version which I’ve included for your convenience:
Feel free to read more about SpeedTest.net by clicking here.
This will allow you to be as imformed as possible when:
- communicating with your ISP about issues you may be having, or …
- you know you need more bandwidth for an web/software application(s) and you’re shopping around for a new ISP,
- at least you know what you’re used to right now (regardless of what your ISP advertises).
NOTE: Speedtest.net remembers all your tests, computes averages, plots them out in graphs, and compares your average connection to all other tests with your ISP … locally, by state, nationally, and internationally.
CoVideo Systems Support Dept. tracks questions that come into Customer Support and found five that are asked more frequently than others.










