Power Pro Media LLC » Tech Tips http://www.powerpromedia.com Powerfully Reaching Target Markets Thu, 09 Jul 2009 09:03:25 +0000 http://wordpress.org/?v=2.8.2 en hourly 1 Top 5 Support Questions Received by CoVideo Support http://www.powerpromedia.com/712/top-5-support-questions-received-by-covideo-support/ http://www.powerpromedia.com/712/top-5-support-questions-received-by-covideo-support/#comments Tue, 07 Jul 2009 17:30:12 +0000 garyhudson http://www.powerpromedia.com/?p=712 Top 5 Support Questions Received by CoVideo Support

 

From downloads and recorder access to importing contacts and audio settings we have the information you have been asking for.

Additional resources are available by logging in to your CoVideo account, selecting Support and Clicking on Knowledge Base.

Enjoy the video!

faq_220-150x150CoVideo Systems Support Dept. tracks questions that come into Customer Support and found five that are asked more frequently than others.

They decided to make a video answering all five questions at one time.

Time Marker (min:sec)

Question
0:24 1. How Do I Access the Web-Based Recorder?
0:44 2. How Do I Import Contact From Another Database?
1:14 3. What Is Involved in Downloading the Desktop Recorder?
1:52 4. How Do I Check Audio Settings When Joining a Live Conference or Live Presentation?
2:26 5. How Do I Upload Files Into the System?

Contact me today to find out more and to receive a personal tour and demonstration!!

Thanks for watching!!

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]]> http://www.powerpromedia.com/712/top-5-support-questions-received-by-covideo-support/feed/ 0 How Does Your Internet Connection Speed Compare? http://www.powerpromedia.com/212/how-does-your-internet-connection-speed-compare/ http://www.powerpromedia.com/212/how-does-your-internet-connection-speed-compare/#comments Tue, 05 May 2009 07:22:16 +0000 garyhudson http://www.powerpromedia.com/?p=212

Your internet connection speed and its consistency / reliability are an important consideration in your ability to use Video Email, Live Conference, Live Presentation, Live Classroom, and Live Rep/Access within the CoVideo Systems (www.covideo.com) product suite or the Globalpreneurs (www.myglobalhub.info) video communications platform. 

Minimum recommended bandwidth for the above services:

  • 1500MB/s Download Speed
  • 300KB/s Upload Speed

The talented people that brought you these systems have incorporated a very robust Internet Connection Speed Test provided by into your back office.  Here’s the mini-test version which I’ve included for your convenience:

Feel free to read more about SpeedTest.net by clicking here.

This will allow you to be as imformed as possible when:

  • communicating with your ISP about issues you may be having, or …
  • you know you need more bandwidth for an web/software application(s) and you’re shopping around for a new ISP,
    • at least you know what you’re used to right now (regardless of what your ISP advertises).

NOTE:  Speedtest.net remembers all your tests, computes averages, plots them out in graphs, and compares your average connection to all other tests with your ISP … locally, by state, nationally, and internationally.

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