Posts Tagged ‘Tech Support’

Top 5 Support Questions Received by CoVideo Support

 

From downloads and recorder access to importing contacts and audio settings we have the information you have been asking for.

Additional resources are available by logging in to your CoVideo account, selecting Support and Clicking on Knowledge Base.

Enjoy the video!


faq_220-150x150CoVideo Systems Support Dept. tracks questions that come into Customer Support and found five that are asked more frequently than others.

They decided to make a video answering all five questions at one time.

Time Marker (min:sec)

Question

0:24 1. How Do I Access the Web-Based Recorder?
0:44 2. How Do I Import Contact From Another Database?
1:14 3. What Is Involved in Downloading the Desktop Recorder?
1:52 4. How Do I Check Audio Settings When Joining a Live Conference or Live Presentation?
2:26 5. How Do I Upload Files Into the System?

Contact me today to find out more and to receive a personal tour and demonstration!!

Thanks for watching!!

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